Terms of service
Last updated: September 6, 2026
1. Agreement
These Terms of Service govern your use of www.shopmend.co and any purchase you make from it. The site is operated by ADVENTURE LANE DESTINATIONS LLC, an Alabama limited liability company doing business as MEND ("MEND", "we", "us").
By visiting our site or placing an order, you agree to these Terms. If you don't agree, please don't use the site.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to purchase from us. Our products are not intended for anyone under 18.
3. Health disclaimer — please read
The statements made about our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
MEND products are dietary supplements, not medicine. Nothing on this site is medical advice, and nothing here replaces a conversation with a qualified healthcare provider.
Talk to your doctor before using our products — especially if you are pregnant or nursing, have a diagnosed medical condition, are taking prescription medication, or are scheduled for surgery. Stop using the product and contact a healthcare provider if you experience an adverse reaction.
Individual results vary. Testimonials and reviews on our site reflect the experience of the individual customers who gave them and are not a promise or guarantee that you will get the same result. Results depend on many factors including consistency of use, diet, activity, sleep, and individual physiology.
KEEP OUT OF REACH OF CHILDREN.
4. Products, pricing, and availability
We do our best to describe our products and display their images accurately. Colors and packaging may vary slightly from what you see on screen.
All prices are in US dollars and are subject to change without notice. We reserve the right to limit quantities, refuse or cancel any order, and discontinue any product.
Occasionally a product may be listed at an incorrect price or with incorrect information due to a typographical or system error. We reserve the right to cancel any order placed at an incorrect price, even after the order is confirmed and your card is charged. If we cancel for this reason, we'll refund you in full.
5. Orders and payment
Your order is an offer to buy. We accept your offer when we ship the product. We may refuse or cancel an order for any lawful reason, including suspected fraud, reseller activity, or errors in pricing or availability.
You represent that you are authorized to use the payment method you provide and that the billing information you give is accurate. Sales tax is applied where required by law.
6. Promotions and discount codes
Discount codes and promotional offers are valid for a limited time, may be limited in quantity, may not be combined with other offers unless stated, and have no cash value. We may modify or end any promotion at any time. Codes obtained through unauthorized means may be voided.
7. Shipping, returns, and refunds
Our Shipping Policy and Refund Policy are incorporated into these Terms. Risk of loss passes to you when the carrier takes possession of your package.
8. Reviews and customer submissions
If you submit a review, photo, comment, or other content, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, publish, and display it in connection with our business, including in advertising, without compensation to you.
You confirm that the content is your own, is truthful, reflects your genuine experience, and doesn't infringe anyone's rights. We may edit for length or clarity, and we may remove content that is unlawful, abusive, or misleading. We do not pay for or incentivize reviews without disclosure.
9. Acceptable use
You agree not to use our site to break any law, infringe our intellectual property, transmit malicious code, scrape or harvest data by automated means, interfere with the site's operation, resell our products without written authorization, or attempt to gain unauthorized access to our systems.
10. Intellectual property
The MEND name, logo, product designs, site content, photography, and copy are owned by ADVENTURE LANE DESTINATIONS LLC and protected by intellectual property laws. You may not copy, reproduce, or use them without our written permission.
11. Third-party links
Our site may link to third-party sites. We don't control them and aren't responsible for their content, products, or privacy practices.
12. Disclaimer of warranties
Except for our money-back guarantee and any warranty that cannot be disclaimed under applicable law, the site and products are provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We don't warrant that the site will be uninterrupted, error-free, or free of harmful components.
13. Limitation of liability
To the fullest extent permitted by law, ADVENTURE LANE DESTINATIONS LLC and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, arising out of your use of the site or products, even if we've been advised of the possibility.
Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.
14. Indemnification
You agree to indemnify and hold harmless ADVENTURE LANE DESTINATIONS LLC from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the site, or your violation of any law or third-party right.
15. Governing law and venue
These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law rules. Subject to Section 16, you agree that any dispute will be brought exclusively in the state or federal courts located in Shelby County, Alabama.
16. Dispute resolution — arbitration and class action waiver
Please read this section carefully. It affects your legal rights.
Any dispute arising out of or relating to these Terms, the site, or our products will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Arbitration will take place in Shelby County, Alabama, or by videoconference at your election.
You and MEND each waive the right to a jury trial and the right to participate in a class action, class arbitration, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.
Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property.
Your right to opt out. You may opt out of this arbitration agreement by emailing help@drmend.com with the subject line "Arbitration Opt-Out" within 30 days of your first purchase, including your name and order number. Opting out won't affect any other part of these Terms or your purchase.
17. Severability and waiver
If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce any provision is not a waiver of it.
18. Changes to these Terms
We may update these Terms at any time by posting the revised version on this page with a new "Last updated" date. Your continued use of the site after changes are posted means you accept them.
19. Contact
ADVENTURE LANE DESTINATIONS LLC 1402 Willow Creek Pl, Alabaster, AL 35007, United States help@drmend.com